• Advinne Staff
  • Advinne Staff

Feb 19, 2016 09:13 PM

Can't Make Calls

Calls and Internet


Having issues making a call?

If you cannot make or receive calls, please first perform the following checks :
  • Enough credit ?
    Check if you have enough credit on your phone. To check your credit balance, dial *101# and then press the call button.
  • Making an international call ?
    If making an international call, please ensure you are using the correct international code   (+ or 00), followed by the country code and finally by the mobile/landline number (without the 0 in the beginning).
  • Are you connected to our network ?
    should be displayed on the left-hand corner of your phone screen.